How to win friends and influence people / Dale Carnegie.

This ed. originally published: New York: Simon & Schuster, 1981; London: Vermillion, 1998.

Preface / Dorothy Carnegie -- How this book was written, and why / Dale Carnegie -- Nine suggestions on how to get the most out of this book -- pt. I. Fundamental techniques in handling people ; "If you want to gather honey, don't kick over the beehive" ; The big secret of dealing with people ; "He who can do this has the whole world with him. He who cannot walks a lonely way" -- pt. II. Six ways to make people like you ; Do this and you'll be welcome anywhere ; A simple way to make a good first impression ; If you don't do this, you are headed for trouble ; An easy way to become a good conversationalist ; How to interest people ; How to make people like you instantly -- pt. III. How to win people to your way of thinking ; You can't win an argument ; A sure way of making enemies, and how to avoid it ; If you're wrong, admit it ; A drop of honey ; The secret of Socrates ; The safety valve in handling complaints ; How to get cooperation ; A formula that will work wonders for you ; What everybody wants ; An appeal that everybody likes ; The movies do it. TV does it. Why don't you do it? ; When nothing else works, try this -- pt. IV. Be a leader: how to change people without giving offense or arousing resentment ; If you must find fault, this is the way to begin ; How to criticize, and not be hated for it ; Talk about your own mistakes first ; No one likes to take orders ; Let the other person save face ; How to spur people on to success ; Give a dog a good name ; Make the fault seem easy to correct ; Making people glad to do what you want -- A shortcut to distinction / Lowell Thomas.

Offering advice on how to get out of a mental rut and make life more rewarding, this work teaches readers how to make friends easily, increase popularity, win people to a way of thinking, win new clients and customers, become a better speaker and arouse enthusiasm among colleagues.