Nonviolent communication : a language of life / by Marshall B. Rosenberg.

Previous ed.: Del Mar, Calif., 1999.

Includes bibliographical references and index.

Ch. 1. Giving from the heart -- Ch. 2. Communication that blocks compassion -- Ch. 3. Observing without evaluating -- Ch. 4. Identifying and expressing feelings -- Ch. 5. Taking responsibility for our feelings -- Ch. 6. Requesting that which would enrich life -- Ch. 7. Receiving empathically -- Ch. 8. The power of empathy -- Ch. 9. Connecting compassionately with ourselves -- Ch. 10. Expressing anger fully -- Ch. 11. The protective use of force -- Ch. 12. Liberating ourselves and counseling others -- Ch. 13. Expressing appreciation in nonviolent communication.

"Most of us are hungry for skills to improve the quality of our relationships, to deepen our sense of personal empowerment or to simply communicate more effectively. Unfortunately, for centuries our prevailing culture has taught us to think and speak in ways that can actually perpetuate conflict, internal pain and even violence. Nonviolent Communication: A Language of Life partners practical communication and emotional literacy skills with a powerful consciousness and vocabulary to help you create the life you want peacefully. In this internationally acclaimed book, Marshall Rosenberg offers insightful stories, anecdotes, practical exercises and relationship role-plays that will literally change your approach to communication for the better. Discover how the language you use can strengthen your relationships, build trust, prevent conflicts and heal emotional pain. Revolutionary, yet simple, Nonviolent Communication: A Language of Life offers the most effective tools to reduce violence and create peace simply by changing how we communicate."--PUBLISHER'S DESCRIPTION.